Ashwell VENUE SOURCING Terms and Conditions

1. Ashwell venue sourcing is a free service because we are able to claim a commission from the venues we source, book and confirm on behalf of our clients.

- On request, a selection of appropriate venues based on the supplied information will be provided at no cost to the client. On confirmation of venue booking, no further charges will be made to the client except under the following circumstances:

- If a venue is sourced that does not provide commission, Ashwell reserves the right to charge an administration fee. In such an instance, Ashwell will advise the client of any charge prior to the booking being confirmed.

- Cancellation after the venue contract has been signed may result in venue cancellation charges being incurred by the client, as stipulated in the venue contract.

- Should a venue that has been sourced and provisioned by Ashwell, subsequently release the date(s) due to the client being unable to confirm within a given timeframe, Ashwell reserves the right to charge an agreed administration fee to the client.

- Any venues sourced by Ashwell must be booked using the Ashwell service. If the client chooses to subsequently arrange the booking either direct with the venue, or via an alternative supplier, Ashwell reserves the right to charge an agreed administration fee.

- Once Ashwell confirms a booking on behalf of the client, Ashwell will arrange for the contract to be raised, checked and forwarded to the client for signature and direct return to the venue. All future communication will be direct between the client and the venue. However, should the client require Ashwell to manage the booking on their behalf, an agreed management fee will be charged.

- If a client wishes to inspect a venue accompanied by a member of Ashwell, we reserve the right to charge an agreed fee for this service.

2. Ashwell will not be liable either to the client or the venue in the event of cancellation.

3. A venue contract will be required to be signed by the client within a stipulated timeframe in order for the booking o become confirmed. Delay in this may result in the venue being released and hired to another party.

4. All payments due to Ashwell must be received no later than 30 days after the invoice date.

5. Should there be any issues arising at the venue during the event, these should be reported directly to the venue management at the time of occurrence. Ashwell cannot be held responsible for investigating or resolving any issue reported to them after the event if the above procedure has not been followed.